Your All-in-One Customer Portal

Simplify how you manage orders, track deliveries, and access key information — everything in one place, designed for speed and accuracy.

Maximize Performance with the NETZSCH Customer Portal

Access everything you need to manage, optimize, and protect your grinding and dispersing assets — all in one secure, intelligent platform.

Asset Overview & Equipment Insights

Get a real-time, complete view of your NETZSCH equipment and plant performance — all clear and visible at a glance.

Order Management & Beads Shop

Order your NETZSCH Grinding Beads and track deliveries online — fast, simple, and hassle-free.

Service Requests & Case Tracking

Submit and track service requests in real time — with full transparency and traceability.

Real-Time Transparency

Get instant updates and insights — ensuring full visibility and confident decisions.

Centralized Management Hub

Centralize your asset data, service cases, and orders — streamlining workflows and reducing manual work.

Empower Your Team, Elevate Efficiency

Assign roles and permissions to ensure each user accesses exactly what they need — enabling secure, efficient, and accountable operations.

How It Works

Get started in just 4 simple steps and streamline your business operations with our Customer Portal.

1
Login or Register
Sign up for your business account in minutes.
2
Place Orders
Browse and order NETZSCH Grinding Beads easily.
3
Track Deliveries
Monitor your shipments in real-time with complete transparency.
4
Earn More
Access analytics and insights to optimize operations.
Login or Register
Place Orders
Track Deliveries
Earn More

How the Customer Portal Transforms Daily Operations

Discover how companies are improving efficiency, accuracy, and collaboration with our centralized e-commerce platform.

"

Since we switched to this portal, our logistics team has full transparency and tracking capabilities. This has dramatically improved our inventory planning.

S
Sarah Jenkins
Logistics Manager, Industrial Co.
"

Having instant order tracking is a game-changer for our logistics planning. The real-time tracking is a game-changer for our logistics planning.

M
Michael Chen
Operations Director, Tech Manufacturing
"

An amazing platform for collaboration. Our procurement team and our factory share access to all order history and documents in one place. Highly recommended!

E
Emily Rodriguez
Procurement Lead, Global Industries

Frequently Asked Questions

We compiled a list of answers to address your most pressing questions regarding our Services.

How can I contact customer support?
You can reach our customer support team by email at support@netzsch.com or by using the Contact form available in your portal account. Our team is available Monday–Friday, 8am–6pm CET.
What services do you offer?
The NETZSCH Customer Portal provides asset management, order management for grinding beads, real-time delivery tracking, service case submission and tracking, and team role management — all in one platform.
What types of products are offered?
Through our Online Shop you can order NETZSCH Grinding Beads and related grinding conditions. We offer a full range of bead sizes and materials optimized for your specific grinding and dispersing applications.
What types of contents are offered?
The portal provides technical documentation, order history, delivery status reports, service case updates, and equipment performance insights — giving you full visibility over your NETZSCH assets and operations.

Ready to get started?

Join thousands of companies managing their NETZSCH equipment more efficiently.